Overview

Shapiro+Raj is the largest certified minority business enterprise insights and inspiration company in North America. Our mission is to help Fortune 500 clients find new and different ways to grow their brands in today's continually reshaping landscape. We have integrated behavioral science principles with battle-tested brand marketing experience to creatively connect the dots between what consumers think, feel, say, and do. The results are powerful commercially viable insights that identify new pathways for growth. With offices in the heart of Chicago and New York, we are evolving to become one of the most desired market research consultancies in the world.  

This position is primarily responsible for managing the logistics and financials of custom research projects on behalf of clients, which are utilized for strategic planning purposes. As a Field & Project Manager, you will be required to oversee the various stages of market research projects while working alongside our internal client teams. This position works closely with internal account teams and external clients and vendors, assisting in all phases of the project and maintaining project timelines and budgets. This includes qualitative research, such as focus groups and ethnographic research, and quantitative research, such as online surveys by performing the following duties.

Primary Duties and Responsibilities

Core duties and responsibilities include the following. Other duties may be assigned.

Core responsibilities

• Manages the day-to-day project execution and coordination with the market research team.
• Works with appropriate internal and external team members to efficiently and effectively implement projects according to objectives and specifications.
• Manages vendors and serves as day-to-day contact and liaison between client team and vendors.
• Coordinates with research associates, data/analytical specialists, moderators, executives and managers, and operations staff in project execution.
• Manages the operational and financial health of projects through integrated software.
• Maintains quality research data through verification of participant qualifications and articulation.
• Creates and updates project documents, including calendar invites and profile updates.
• Evaluates recruiting progress against goals, identifies issues, and recommends solutions.
• Demonstrates a positive attitude, work ethic, and professionalism in all communications.
• Ability to solve practical problems and deal with variables in situations where only limited standardization exists.
• Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Works alongside a team of Field & Project Managers and our Operations team to collaborate on ways to improve project processes

Accountability

• Diligence in operations execution
• Ethical execution of qualitative and quantitative data collection
• Team mentorship while upholding corporate principles

Education and/or Experience

Bachelor's degree (B.A.) from a four-year College or University or relevant professional experience. Mid-level position with 1-2 years of industry experience and/or training in research, marketing, or relevant project management experience is desired.

Shapiro+Raj is an Equal Opportunity Employer

Shapiro+Raj does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.